Understanding and Learning How To Use Conflict In a More Strategic Way

Michael Garlin presents "Understanding and Learning How To Use Conflict In a More Strategic Way" on behalf of SGNA

Conflict is a predictable result of human relationships especially in the busy healthcare environment. Stress and anxiety can run high and result in difficult conversations.  This presentation will offer some important tips on how to best manage challenges in dealing with and resolving conflict.

Continuing education: The Society of Gastroenterology Nurses and Associates, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s (ANCC) Commission on Accreditation

Contact hour(s): 1.00

Contact hour(s) recording expiration: October 11, 2025

Successful completion:

1. View entire webinar

2. Complete online evaluation. 

SGNA is provider-approved by the California Board of Registered Nursing, Provider Number CEP 11579. Check with your state board of nursing for acceptability of education sessions for re-licensure.