Frequently Asked Questions
How do I search for eLearning Courses?
There are several ways to search for eLearning content. You may search the entire website, as well as the catalog of eLearning courses, by using the search bar on the top right of the tool bar. To advanced search, click on the Catalog tab and then click Advanced Search.
How do I log in?
SGNA's eLearning Center is linked to the SGNA website with "single sign-on" which means that you'll need to log in to the SGNA website with your usual SGNA credentials in order to be logged in to the eLearning Center. To do this, click the "Log In" button in the top right corner of the eLearning Center homepage, then enter your usual SGNA credentials and click "Log In." If you are not re-directed back to the eLearning Center, click on the small light bulb icon in the left toolbar. If you get to the eLearning Center homepage but it still says "Log In" at the top, refresh the page and/or click the "Log In" button again.
Does SGNA offer contact hours?
The Society of Gastroenterology Nurses and Associates, Inc., is accredited as a Provider of Continuing Nursing Education by the American Nurses Credentialing Center's Commission on Accreditation.
Other accreditation bodies also approve some of SGNA’s education. Please contact them for specifics about certification and requirements.
Where can I find my certificates?
For programs completed within this platform after June 10, 2019, please go to the MY LEARNING tab, then My ELearning Courses, then Filter By Status and click Completed. Completed courses will be listed below along with their certificates.
For programs completed within SGNA’s previous platform prior to June 10, 2019, please contact Alexandra Campbell at firstname.lastname@example.org with your name, membership number if applicable, name of program, and date of completion.
Can I use the new eLearning Center on my tablet or phone?
YES! While some of SGNA’s lengthier self-paced programs may not work on tablets or phones, the Annual Course Recorded Sessions, Live and Recorded Webinars should work on your tablets and phones.
How do I buy something for someone else?
If you’re interested in purchasing an item for someone else, you may do so at checkout! The person for whom you are buying must have already logged onto the eLearning Center prior to your purchase. You will write their information when you purchase on their behalf and when they log in, the program will appear within their eLearning Center.
Programs must be completed under the name of the user. SGNA does not provide certificates or support users completing programs under other users’ accounts.
How do I purchase and take a course?
Purchase a course by clicking “register” and then proceeding to your cart. After payment is processed, courses will appear within the MY LEARNING section of the eLearning Center.
What types of educational products are available?
There are many options for eLearning. All options are available for viewing and filtering through the CATALOG function and include formats such as lengthier self-paced programs, Annual Course Session Recordings, and Recorded Webinars. The topics and level of experience vary by program.
How do I sign up for a live webinar?
You may sign up for a live webinar just as you would a recorded one, by registering for the course and purchasing it. On the date of the webinar, you will return to SGNA's eLearning Center, view your courses, and join the live video. There is no longer an external link for live webinars.
Does SGNA offer certification?
SGNA does not offer certification. The SGNA Associates Program offers Associates and Technicians core knowledge of the GI/endoscopy specialty and work setting along with 7.0 contact hours from CBSPD, but is not a certification program. To view more information on the Associates Program, please visit https://www.sgna.org/Learn/Associates-Technicians. To learn more about certification please visit CBSPD and IAHCSMM.
Do you accept purchase orders for online education?
No, SGNA does not accept purchase orders for online education.
Does SGNA offer refunds for online education?
No, SGNA does not offer refunds for any of the online education.
Where can I get my live education certificates?
For live education certificates, please contact Krista Lebrun at email@example.com
What is a discount code and how do I get one?
A discount code is periodically offered for various SGNA promotions. Most of the time, promotional pricing is automatically applied at check out without a discount code. Please disregard the discount code option within the check out process if it's not applicable.
Do you offer group or bulk purchasing? What about institutional memberships and pricing?
We do offer discounts and perks for bulk purchasing and institutional memberships. Please contact Alexandra Campbell at firstname.lastname@example.org for more information.
Where can I buy educational books and other tangible products?
At the SGNA Store: https://sgna.ps.membersuite.com/onlinestorefront/BrowseMerchandise.aspx
I still need help – who should I contact?
For questions related to SGNA and educational content, please email email@example.com
For technical issues related to the eLearning Center website, please email firstname.lastname@example.org